What is Digital Identity?
A critical but often overlooked risk: Many companies do not actually own their domains or website accounts. Sometimes they are registered under an agency, former employee, or freelancer’s personal account. This becomes a serious issue when attempting a provider transition or recovering access.
Domain registrars are legally required to work only with the registered owner. If your business isn’t listed, you don’t control your own digital identity. This affects DNS, hosting, email routing, and continuity.
Leaders should ensure ownership is centralized and documented under the company, not an individual outside it.
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